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Stay safe when buying a new car

Buying a car can be an exciting experience, whether you're looking for a new vehicle or a reliable used one. With so many options available online and in person, finding the right car at the right price is easier than ever. However, there are a few key steps that can make the car-buying process smoother, safer, and more rewarding. This guide offers essential advice for every stage of car buying—from researching models to negotiating the final deal—so you can make a confident, well-informed decision.

Verify The Documents

Always confirm that the vehicle’s registration number (VRN), vehicle identification number (VIN), engine number, and colour match the details listed in its V5C registration document (logbook). A genuine V5C will display a DVLA watermark across the document. Additionally, if the vehicle is over three years old, review its MOT history to ensure a complete record of inspections.

Conduct a Vehicle History Check

A vehicle history check reveals if the car has been reported as stolen, scrapped, written off, or has any outstanding finance. If there’s an unpaid finance balance, reach out to the seller—this is often resolved upon the vehicle's sale. Remember, if you buy a vehicle with outstanding finance, the finance company remains the legal owner until the balance is cleared. It's also beneficial to review the MOT history on .gov, which provides a record of previous repairs or advisories, as well as mileage readings from each inspection, allowing you to verify them against the car’s current odometer.

Be Cautious About Sending Money Before Viewing the Vehicle

Be cautious when sending money before viewing the vehicle, as fraudulent sellers often try to pressure buyers into paying upfront. They may prefer to communicate via email instead of over the phone. Always ensure you inspect the vehicle and its documents in person before handing over any payment. If a deposit is required, only pay an amount you're willing to lose, and make sure the seller provides written confirmation that the deposit is refundable if you choose not to proceed. If the price seems too good to be true, it probably is, and could be a sign of fraud. If it’s significantly lower than market value, proceed with caution. Check the advert carefully or ask the seller about the pricing—there may be underlying reasons for the low price. For more details, visit Citizens Advice.

Test Drive the Vehicle

Always arrange to take the test drive from the seller’s location, whether it’s their home or business, and never agree to meet halfway. Before getting behind the wheel, ensure you're insured to drive the vehicle. If you’re knowledgeable about engines, or have someone who is, it’s a good idea to check under the bonnet for any signs of wear and tear that don’t match the car’s mileage. This is also a great time to assess the interior condition of the vehicle, as it can provide insight into whether the car’s overall use aligns with the mileage displayed.

Autonova is not responsible for any losses, damages, or inaccuracies related to listings or information provided on its public marketplace. Sellers are wholly responsible for ensuring the accuracy, legality, and completeness of all details within their listings, including but not limited to vehicle descriptions, pricing, photos, and any associated documents. Autonova does not verify the content provided by sellers and disclaims any liability for errors, misrepresentations, or omissions. Buyers and sellers should exercise due diligence and take appropriate precautions when engaging in transactions. Autonova's platform is solely a marketplace facilitating communication between buyers and sellers and does not participate in or guarantee the completion of any transaction.